Perabet Privacy Policy – How We Protect Your Data

1Who We Are

Perabet operates the online gaming and sports betting platform accessible at perabet.ml. This platform is designed for adult players in Pakistan and provides access to slots, live casino, sports betting markets including Cricket and PSL, fish games, bingo and related gaming products.

For the purposes of this Privacy Policy, Perabet is the data controller – meaning we are the organisation that determines how and why your personal data is processed. When you register an account, make a deposit in PKR or place a bet, you are sharing information with Perabet, and this policy governs how that information is treated.

This policy applies to all users of the platform, including registered players and visitors who browse the site without registering. If you have any questions about how your data is handled, the contact details are in Section 10.

2What We Collect

Perabet collects personal information in several ways – some of it you provide directly, some is collected automatically as part of how the platform operates, and some may come from third-party service providers involved in payment processing or identity verification.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health data unless there is a specific, legally justified reason to do so. We do not knowingly collect data from individuals under the age of 18.

3Why We Collect It

Every piece of data Perabet collects has a specific purpose. We do not collect information speculatively or hold data for longer than it is needed. The main reasons we process your personal data are:

• Account creation and management: To set up and maintain your Perabet account, verify your identity and ensure that only you can access your account.
• Processing deposits and withdrawals: To process PKR transactions through JazzCash, Easypaisa, Raast, bank transfers and other supported payment methods accurately and securely.
• Providing gaming and betting services: To allow you to place bets, play games, receive bonus credits and participate in promotions.
• Customer support: To respond to your questions, resolve disputes and investigate complaints.
• Security and fraud prevention: To detect and prevent fraudulent activity, account takeovers, duplicate registrations and money laundering. This is a standard and necessary part of operating a responsible online platform.
• Responsible gaming: To monitor gameplay patterns that may indicate problematic gaming behaviour and to enforce responsible gaming tools such as deposit limits and self-exclusion where requested.
• Platform improvements: To understand how players use the platform and identify areas where the experience can be improved.
• Communications: To send you important account notifications, transaction confirmations, and where you have opted in, promotional updates about new games and offers.

4Payment & Transaction Data

Given that Perabet handles real-money transactions in PKR, financial data is treated with a higher level of care than standard account information. When you add a payment method or process a transaction, here is what happens with that data.

For JazzCash and Easypaisa transactions, the payment is processed through the respective mobile money provider. Perabet receives a transaction reference and confirmation of the amount in PKR, but does not store your full JazzCash or Easypaisa PIN or login credentials. Similarly, for bank transfers and card payments, Perabet works with payment processing partners who handle the sensitive card data under their own security standards – Perabet does not store full card numbers.

• Transaction histories are retained for record-keeping and dispute resolution purposes.
• Financial data may be reviewed as part of anti-money-laundering checks, which are a standard obligation for any financial services or gaming platform.
• PKR amounts, transaction dates and payment method references are visible in your account's Wallet and transaction history sections.
• If you request a withdrawal to a different payment method than the one you deposited with, additional verification may be required before the transaction is processed.

All financial data is stored on secured servers with access restricted to authorised personnel who need it to perform their job functions. Access logs are maintained so that any inappropriate access can be identified and investigated.

5Cookies & Tracking Technologies

Perabet uses cookies and similar tracking technologies to make the platform work properly, to understand how it is being used, and to remember your preferences. A cookie is a small text file placed on your device when you visit a website. It does not give us access to your device or any information beyond what it is designed to collect.

• Essential cookies: These are required for the platform to function. They manage your login session, keep you authenticated while you navigate between pages and maintain your account state during a gaming session. You cannot disable essential cookies without breaking core platform functionality.
• Analytics cookies: These help us understand which pages are visited most frequently, how long sessions last and where players encounter issues. This data is used in aggregate and is not linked to your individual identity for analytics purposes.
• Preference cookies: These remember settings you have chosen, such as your preferred language or display settings.
• Security cookies: These help detect fraudulent activity and protect against cross-site request forgery and similar attacks.

You can manage cookie settings through your browser. Note that disabling non-essential cookies will not prevent you from using the platform, but some personalisation features may not work as expected. Perabet does not use third-party advertising cookies or tracking pixels for targeted advertising purposes.

6Sharing Your Data

Perabet does not sell your personal data. We do not pass your information to marketing companies, data brokers or unrelated third parties. Sharing only happens in limited, specific circumstances that are necessary to run the platform or that you would reasonably expect.

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the minimum data required to process your PKR transaction. These partners operate under their own privacy policies.
• Identity verification services: If enhanced identity verification is required, a third-party verification service may receive the documentation you submit. This is standard practice in the online gaming industry.
• Game providers: When you play a game hosted by a third-party studio, technical data such as session ID and bet amounts may be shared with that provider to facilitate gameplay. Game providers do not receive your full personal profile.
• Technology and infrastructure providers: Companies that provide cloud hosting, content delivery or cybersecurity services may process data on our behalf under strict data processing agreements.
• Legal and compliance requirements: Perabet may be required to disclose certain information in response to a lawful request from an authority. In such cases, we will disclose only the minimum information required and, where permitted, will notify you.

7How Long We Keep It

Perabet retains personal data only for as long as it is needed for the purpose for which it was collected, or as required by applicable record-keeping obligations. Below is a general guide to retention periods for the main categories of data.

• Account and identity data: Retained for the life of your account and for a period after account closure to allow for dispute resolution and compliance reviews.
• Transaction and financial data: Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice.
• Support communications: Retained for up to three years from the date of the last communication, so that the history of a dispute or query is available if a related issue arises later.
• Technical and usage data: Aggregated usage data is retained indefinitely in anonymised form. Individual session logs are retained for a shorter period and then purged.
• Cookies and tracking data: Session cookies expire when you close your browser. Persistent cookies have expiry dates set at the time they are placed, typically ranging from 30 days to 12 months depending on their purpose.

When data is no longer needed and there is no legal or operational reason to retain it, Perabet deletes or anonymises it. Anonymised data – data from which all identifying information has been removed and which cannot be re-linked to you – may be kept indefinitely for statistical and platform improvement purposes.

8How We Secure Your Data

Perabet takes data security seriously. The platform and the systems that support it are built with security as a primary consideration, not an afterthought. The following measures are in place to protect your personal and financial information.

• Encryption in transit: All data transmitted between your device and the Perabet platform is encrypted using TLS. This means that your login credentials, payment information and account data cannot be intercepted in a readable form while being transmitted.
• Encryption at rest: Sensitive data stored on Perabet's servers – including passwords and payment references – is encrypted at rest using industry-standard algorithms.
• Access controls: Only authorised personnel with a specific job-related need can access personal data. Access is logged and reviewed regularly. Former employees have access revoked immediately upon leaving.
• Security monitoring: The platform is monitored continuously for unusual activity, attempted intrusions and anomalous login patterns that could indicate an account takeover attempt.
• Password security: Passwords are stored as salted hashes and are never stored in plain text. Perabet staff cannot see your password – only you know it.

Despite these measures, no online platform can guarantee absolute security. You also play a role in keeping your account safe. Use a strong, unique password for your Perabet account, do not share your login credentials with anyone and contact support immediately if you suspect that your account has been accessed without your authorisation.

9Your Rights Over Your Data

As a player using the Perabet platform, you have meaningful rights over your personal data. These are not just legal formalities – they are practical controls you can exercise at any time by contacting the support team or using the tools available in your account settings.

Right to Access: You can request a copy of the personal data Perabet holds about you. We will provide this within a reasonable timeframe after verifying your identity.

Right to Correct: If any personal data we hold about you is inaccurate or out of date, you have the right to ask us to correct it. Some corrections – such as updating your contact number – can be done directly in your account settings.

Right to Delete: You can request that we delete your personal data. We will action this where it is possible to do so without conflicting with our legal record-keeping obligations. Data that must be retained for financial compliance or dispute resolution purposes cannot be deleted immediately but will be deleted as soon as the retention period ends.

Right to Restrict Processing: You can ask us to limit how we use your data while a dispute is being resolved, for example if you believe data we hold is inaccurate.

Right to Data Portability: You can request a copy of certain data in a structured, commonly used and machine-readable format so that you can transfer it if you wish.

Right to Object: You can object to your data being used for direct marketing at any time. You can also object to other types of processing in certain circumstances.

To exercise any of these rights, contact the support team with your request. We will verify your identity before acting on any data request and will respond within a reasonable period.

10Contact & Policy Updates

If you have any questions about this Privacy Policy, want to exercise your data rights or have a concern about how your personal data has been handled, get in touch with the Perabet support team. Contact details are available in the footer of this page. We aim to respond to all data-related enquiries within five working days.

This Privacy Policy may be updated from time to time to reflect changes to the platform, the services offered or applicable data handling standards. When material changes are made, a notice will be displayed on the platform before the updated policy takes effect. The "Last updated" date at the top of this page reflects when the current version was published.

Continued use of the Perabet platform after an updated Privacy Policy has taken effect constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and, if you wish, close your account and request deletion of your data where applicable.